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Featured articles
1 article
How do I create an account?
Billing
4 articles
What happens if my credit card payment fails?
How do I update my card or billing information?
How do I cancel my subscription or delete my account?
Do you accept PayPal?
Enrichment FAQ
4 articles
How do I use the Enrichment Tool?
How much will it cost to enrich my emails?
Do I have to subscribe or create an account to use the Enrichment Tool?
What format is accepted to use the Enrichment Tool?
Prospecting - Email Finding Tool FAQ
8 articles
How do I use the Email Finding Tool?
If you don't find the email I'm requesting, will it count?
What are your Terms of Services? Privacy policies?
Do you have an extension?
Can I search people in bulk?
Do you integrate with my CRM?
Can I cancel my subscription at anytime?
Can I try your Prospecting - Email Finding Tool for free?
Verify FAQ
7 articles
How much will it cost to verify my emails?
What do you check for when verifying emails?
What exactly does it mean when an email address is marked "risky"?
What kind of file format is accepted?
Does a "deliverable" email address have absolutely no chance of bouncing?
Do I have to sign a contract or create an account to use your Verify tool?
What is your Verify tool? How does it work?
General FAQ
21 articles
Can I add more information to my email lists?
Do you have an API I can use?
Do you also search for phone numbers?
Do you offer discounts?
How does the dot system work?
Why did some emails bounce?
I’ve tried adding members to my team, but I’m receiving a “This email is already present on VoilaNorbert.”
How do I add members to my team?
View all articles in “General FAQ”